What about your after-sales?

Complaints & Claim：

(The problems: quantities, batch, usage and picture)

Preliminary discriminant problems：

(If it is caused by Manufacturing process problems, or misuse, etc.)

Convey to Technology：

Sales department collect the information and details as possible then convey all to Technology for reference.

Technology check and analysis products issues：

According to the information and details provided by customer, analysis products issues and find the causes.

Storage check：

Check if there are same problems on the parts in storage.

Provide Solutions and Feedback customer：

In accordance of the causes, find out the efficient solutions to customers .